75ak Privacy Policy
How We Collect, Use & Protect Your Data

1. Overview

75ak ("the Platform", "we", "us", "our") is committed to protecting the personal data of every user on its platform. We recognise that Pakistani players entrust us with sensitive personal and financial information when they register an account, make deposits via JazzCash or EasyPaisa, and use our cricket betting, casino, and slot services. That trust is not taken lightly.

This Privacy Policy describes in detail how 75ak processes personal data in connection with the operation of the platform accessible at 75ak.net. It covers data collected during account registration, during your use of the platform, during payment transactions, and through your interactions with 75ak customer support.

This policy should be read alongside the 75ak Terms & Conditions and Responsible Gaming Policy, all of which form part of the agreement between you and 75ak. Where any conflict arises between this Privacy Policy and those documents, the specific provisions of this policy shall govern data protection matters.

2. Data Controller

For the purposes of applicable data protection law, 75ak is the data controller responsible for the personal data collected and processed through the 75ak platform. 75ak operates under an international gaming licence and processes data in accordance with its licence obligations, which include data protection standards aligned with international best practices.

If you have any questions, concerns, or requests related to the processing of your personal data, you may contact the 75ak Data Protection point of contact via the details set out in Section 14 of this policy.

3. Personal Data We Collect

75ak collects only the personal data that is necessary for the purposes described in this policy. The categories of personal data we collect include:

3.1 Identity and Contact Data

• Full legal name as it appears on your CNIC or other government-issued identification
• Date of birth (required for age verification — 75ak is a 21+ platform)
• Pakistani mobile number used for account registration and OTP verification
• Email address, if provided during registration or account updates
• Residential address or city, as required for KYC verification

3.2 Identity Verification Data

• Copy of CNIC or other government-issued identity document
• Proof of address documents, where required for enhanced verification
• Selfie or live photo verification, where required by our KYC process

3.3 Financial and Transaction Data

• JazzCash or EasyPaisa mobile wallet number used for deposits and withdrawals
• HBL, UBL, or Meezan Bank account details where bank transfers are used
• Records of all deposits, withdrawals, bonuses applied, and transaction amounts in PKR
• Source of funds information, where requested under AML obligations

3.4 Platform Usage and Betting Data

• Complete record of all bets placed, casino games played, and slots sessions
• Game session durations, stake levels, win/loss outcomes, and active bonus status
• Login history including timestamps, device types, and IP addresses
• Responsible gaming settings you have applied to your account

3.5 Technical and Device Data

• IP address and approximate geolocation at time of login
• Device type, operating system, browser type, and screen resolution
• Mobile network operator (e.g., Jazz, Telenor, Zong) where identifiable
• Session cookies and platform analytics data as described in Section 9

3.6 Communications Data

• Records of all live chat conversations with 75ak customer support
• Content of any emails or messages sent to the 75ak support team
• Records of any complaints or disputes submitted through the platform

4. How We Collect Personal Data

75ak collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or updating your account settings.
• Automated collection: Technical and usage data collected automatically when you access or interact with the 75ak platform, including through cookies, log files, and analytics tools.
• Payment processors: Transaction confirmation data received from JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank when processing deposits or withdrawals.
• Identity verification providers: Results of identity document checks performed by third-party KYC providers engaged by 75ak to fulfil its verification obligations.
• Fraud prevention services: Risk assessment data from fraud detection services used to protect users and the platform.

5. Purpose and Legal Basis for Processing

The following table summarises the primary purposes for which 75ak processes personal data and the applicable legal basis for each:

75ak does not process personal data for purposes beyond those listed above without first obtaining explicit consent from the user or establishing a new lawful basis for processing.

6. Who We Share Your Data With

75ak may share your personal data with the following categories of recipients:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive the minimum transaction data necessary to process your deposits and withdrawals. Each processor operates under its own privacy policy and is subject to applicable Pakistani financial regulations.
• KYC and identity verification providers: Third-party providers engaged to verify the identity documents and age of users during the account verification process. These providers are contractually bound to process data only for the specified purpose.
• Game content providers: Providers of casino and slot games (including live dealer studio operators) receive limited session data necessary to deliver the game service. Game providers are subject to independent certification and data processing agreements.
• Fraud prevention and security providers: Services that analyse transaction patterns and login behaviour to detect and prevent fraud, money laundering, and account compromise.
• Customer support tools: Live chat and support platform providers that process communications data to facilitate customer support interactions.
• Regulatory and law enforcement authorities: Where required by law, court order, or our gaming licence conditions, 75ak will disclose personal data to competent authorities. We will always seek to notify affected users where legally permitted to do so.
• Corporate transactions: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction. Users will be notified of any material change in data controller as a result.

7. Data Retention

75ak retains personal data only for as long as necessary to fulfil the purposes described in this policy, and in accordance with applicable legal and regulatory retention requirements. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active account and for a minimum of five (5) years following permanent account closure, in accordance with AML and gaming licence record-keeping obligations.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable financial regulations.
• Betting and gaming records: Retained for a minimum of three (3) years from the date of the activity, for dispute resolution and responsible gaming monitoring purposes.
• Customer support communications: Retained for a minimum of two (2) years from the date of the interaction.
• Technical and device logs: Retained for up to twelve (12) months for security and fraud monitoring purposes.
• Marketing consent records: Retained for the duration of consent plus three (3) years, to demonstrate compliance with consent obligations.

Upon expiry of the applicable retention period, personal data is either securely deleted or anonymised such that it can no longer be attributed to an identifiable individual.

8. Data Security

75ak implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the 75ak platform — the same encryption standard used by major Pakistani commercial banks including HBL and Meezan Bank
• Encryption of sensitive data fields at rest within 75ak's database infrastructure
• OTP-based two-factor authentication for account access
• Role-based access controls limiting 75ak staff access to personal data on a strict need-to-know basis
• Regular security audits and penetration testing of platform infrastructure
• Monitoring of login activity and automated alerts for unusual access patterns

While 75ak takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 75ak will notify affected users without undue delay and in accordance with applicable notification obligations.

9. Cookies and Tracking Technologies

75ak uses cookies and similar tracking technologies to operate the platform, analyse usage patterns, and improve the user experience. The following categories of cookies are used:

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies that keep you logged in to your 75ak account and security cookies that protect against cross-site request forgery. These cannot be disabled without affecting platform functionality.
• Functional cookies: Remember your preferences such as language settings, preferred payment method, and game lobby filters. Disabling these may reduce convenience but will not prevent access to the platform.
• Analytics cookies: Used by 75ak to understand aggregate patterns of how users navigate the platform — such as which sections receive the most visits or where users encounter difficulties. This data is analysed in aggregate and is not used to identify individual users.
• Security and fraud prevention cookies: Used to identify suspicious access patterns and distinguish legitimate users from automated bots or fraudulent actors.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect your experience on the 75ak platform. 75ak does not use third-party advertising or retargeting cookies.

10. Your Data Rights

Subject to applicable law and the conditions of 75ak's gaming licence, you have the following rights in relation to your personal data held by 75ak:

To exercise any of the above rights, contact the 75ak support team via the details in Section 14. 75ak will respond to all valid data rights requests within 30 days. In complex cases this period may be extended by a further 60 days, in which case you will be notified of the extension and the reasons for it.

Please note that some rights are subject to exemptions — in particular, 75ak is legally required to retain certain financial and identity data for defined periods under AML and gaming licence obligations, and erasure requests cannot override these mandatory retention requirements.

11. Minors and Age Verification

75ak uses mandatory age verification as part of the account registration process. Where there is a reasonable suspicion that an account is operated by a person under 21, 75ak will immediately suspend that account, conduct a verification review, and if confirmed as underage, permanently close the account. Any funds deposited by a person confirmed to be underage will be returned via the original payment method after deducting any gaming losses, in accordance with applicable regulations.

If you are a parent or guardian and believe a minor has registered or accessed the 75ak platform, please contact 75ak support immediately. 75ak will investigate and take appropriate action without delay.

12. International Data Transfers

As an internationally licensed platform, 75ak processes data across infrastructure that may be located outside Pakistan. Where personal data is transferred internationally — for example to KYC providers, game content providers, or cloud infrastructure providers — 75ak ensures that appropriate safeguards are in place. These include:

• Contractual data processing agreements requiring third parties to maintain data protection standards equivalent to those in this policy
• Transfer only to jurisdictions or organisations that maintain adequate data protection frameworks
• Minimisation of data transferred internationally to only what is strictly necessary for the specific processing purpose

Pakistani payment method providers including JazzCash and EasyPaisa process transaction data within Pakistan and are subject to Pakistani State Bank of Pakistan (SBP) regulations governing financial data.

13. Changes to This Privacy Policy

75ak may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes to applicable law, or updates to our platform services. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

Where changes to this policy are material — meaning they substantially affect how we process your data or the rights available to you — 75ak will notify active users via their registered mobile number or email address. For minor clarifications or non-material changes, the updated policy will be published on this page without direct notification.

Continued use of the 75ak platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the updated policy, please cease using the platform and contact support to close your account.

14. Contact and Data Requests

For any privacy-related questions, data rights requests, or concerns about how 75ak processes your personal data, you may contact us through the following channels:

• Live Chat: Available 24/7 directly within the 75ak platform. This is the fastest route for urgent privacy or account-related matters.
• Support Email: [email protected] — please include "Privacy Request" or "Data Rights" in the subject line of your message. Note: this email address is displayed as plain text only and is not a clickable link.

75ak aims to acknowledge all privacy-related communications within 3 business days and to resolve or provide a substantive response within 30 days. For complex subject access requests involving large volumes of data, a verification step will be required to confirm your identity before the data is disclosed.